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Recognition through Intentional Communications Strategies - October 29
Campus and Community Engagement Learning Domain
Bart Hipple, University of MD and Kimberle Badinelli, Hospitality Systems, LLC
Bart and Kimberle reprise their well-received 2019 national conference interest session that describes the University of Maryland Dining Service’s five-pillar communications strategy. These pillars aim to build strong organizational pride, higher guest satisfaction, and
positive guest perceptions of the dining experiences.