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Recognition through Intentional Communications Strategies, Oct 29, 2019, 4:00 pm - 5:00 pm (EST)
October 29, 2019

 

Recognition through Intentional Communications Strategies -  October 29

Campus and Community Engagement Learning Domain

Bart Hipple, University of MD and Kimberle Badinelli, Hospitality Systems, LLC

Bart and Kimberle reprise their well-received 2019 national conference interest session that describes the University of Maryland Dining Service’s five-pillar communications strategy. These pillars aim to build strong organizational pride, higher guest satisfaction, and

positive guest perceptions of the dining experiences.